Midland Brick Covid-19 Supply Statement
WE ARE NOW AT LEVEL TWO-
Our showroom is open
With the Government’s announcement of New Zealand moving to Alert Level 2, we are extremely excited to be fully opening our showroom and welcoming back customers.
We ask that you kindly give us a call before visiting our showroom to book an appointment. This helps our staff to work efficiently and maintain safe working practices
When you visit us
Upon arrival, we will greet you from a safe distance. We will ask you, for your contact information, this is required to sign-in to our contact tracking system. Please keep 1-2 m apart from our staff and other customers. Hand sanitiser is available on entry location at our workplace (Feel free to use it). The health, safety and wellbeing of our customers and staff remain our top priority. We are following the NZ Ministry of Health guidelines and have implemented strict measures to ensure everyone stays safe.
Deliveries, collections & payments
Our protocol for deliveries & collections remains unchanged compared to L3; with social distancing, contact tracing and contactless deliveries without signatures continuing. Please provide min 24 hours before collection. Please organise payments via internet banking.
Orders
Please help us by placing orders with as much notice as possible, ideally when plans come out of council, this allows us to ensure we have enough stock available and time for shipment of product. Thank you to those of you that have been placing forward orders, this will help us immensely to run as efficiently as possible
THANK YOU
It has been a very difficult and challenging time. We should be proud of the collective effort to manage and contain the virus thus far. We also know however that we are not yet removed from danger. Many thanks for your continued support and for the professional way your teams have behaved as we collectively try to keep NZ healthy and safe.
27/04/2020
Due to New Zealand moving to Level 3 on Tuesday 28/04/2020 our deliveries will be able to resume.
Please get in touch with your local branch for more information on how they are resuming work, and to ensure we can work together to get your deliveries to you as soon as possible.
25/03/2020
To our valued customers,
As you will know by now the government has put New Zealand into lockdown as a response to Covid-19. In response to this all of our branches have now closed.
We want to assure you that we understand the difficulties being experienced by everyone at this time and we very much look forward to getting back to business as soon as we are allowed. Please feel free to get in touch over email and we will get back to you when possible.
Stay home to keep yourself and your community safe.
Best regards,
The Midland Brick Team
24/03/2020-
Updates regarding opening status to come. For more information in the mean time please contact your local branch.
20/03/2020–
To our valued customers,
At Midland Brick, we’ve always been committed to providing the best experience possible for our customers, with the safety and wellbeing of our customers and staff always out top priority.
In such uncertain times, our role and responsibilities lie in continuing to do our best to ensure we provide a clean, safe and healthy environment for our customers as well as one and another.
We are closely monitoring developments in relation to COVID-19 and we are taking measures to help manage the risk of spreading the virus.
At the present time, we have no stock supply issues, and we continue to supply products on-site safely and on time. As event unfold we will continue to keep you informed.
We have deployed a range of proactive measures within our branches and yards to mitigate the risks including:
- Increasing on-site cleaning services and availability of hand sanitisers, soaps & cleaning products
- Limiting the number of face-to-face meetings
- Introducing flexible workplace arrangements to include working from home for certain staff
- Maintaining a 1.5m social distance rule
We thank you for your continued support of Midland Brick.
Should you have any further questions please do not hesitate to contact your sales representative or our customer service team on 0800 MIDLAND (643 5263).
Kind regards,
The Midland Brick Team
